Frequently Asked Questions
Hello, I’m Jared Cook, the owner of New Direction Painting. Transparency is key to us, so I’m here to provide clear and honest answers to your questions about our services.
We believe in empowering you to make informed decisions that align with your needs and preferences.
Feel free to explore our FAQs below, and don’t hesitate to reach out if you have any further inquiries. We’re here to help!
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Yes, we provide a comprehensive 2-year warranty on nearly every painting project.
This warranty ensures that any issues or concerns that may arise post-painting are promptly addressed, giving you peace of mind and confidence in the longevity of our work.
Your project will be entrusted to our skilled and experienced in-house team of professionals.
You can rest assured that your home will receive the attention to detail and quality craftsmanship it deserves, ensuring a flawless finish regardless of how small or extensive your project is.
Absolutely, you have the flexibility to purchase your own paint if you prefer. However, we highly recommend using our premium Sherwin-Williams paint for your project.
By using high-quality paint, we ensure optimal coverage, durability, and a professional finish that enhances the beauty and value of your home.
Our process begins with a complimentary estimate, provided promptly within 1 or 2 days at most. While we’re typically scheduled 1 to 2 weeks out, we strive to maintain a reasonable timeframe for our clients.
The duration of each project varies depending on several factors, ranging from half a day to two weeks.
Our service extends across a wide range of areas including White Bluff, Fairview, Franklin, Brentwood, Nashville, and more throughout Tennessee.
By serving these locations, we ensure that homeowners like you have access to our professional painting services regardless of where you are located in the area.
With over 12 years of extensive experience in the painting industry, we have successfully completed over 1000 interior projects, 1000 exteriors, and more than 100 commercial spaces.
This wealth of experience demonstrates our deep understanding of various painting techniques and our ability to deliver exceptional results tailored to your specific needs.
We’re driven by a deep passion for our work, not just for financial gain but because we genuinely love what we do.
With over a decade of experience since our start in 2012, we’ve grown from subcontractors to a reputable painting company committed to delivering exceptional results.
Customer satisfaction is our top priority, and we take pride in exceeding expectations. We prioritize cleanliness, ensuring your space is left even tidier than we found it.
We have our own in-house team of painters who have been with us for years. Chosen by owner Jared himself, our painters aren’t just highly skilled in their craft, but they’re also people we would trust with our own homes.